New Normal & Operating Hours

Resort Travel Advisory

New Normal

NEW RESORT POLICY

As we are ready to welcome you to InterContinental Pattaya Resort, a tropical beach oasis in Pattaya, we have taken the necessary steps and measures to ensure that we are providing a truly safe destination for everyone.

After working closely with local authorities and undergoing rigorous inspections, we are proud to announce that InterContinental Pattaya Resort is SHA-certified – a mark of quality certification by the Tourism Authority of Thailand that recognises our service standards and excellence in health and safety measures.

That being said, we are following a comprehensive list of health and safety practices that include, but are not limited to:

  • According to Thailand's government policy, the use of face masks is voluntary in all areas. However, the hotel continues providing the face mask upon request. 
  • Regular sanitisation of guest rooms with hospital-grade disinfectants
  • Frequent disinfection protocols of high contact points in public areas, including elevator buttons, restrooms and hand railings
  • Provision of alcohol-based hand sanitisers in all guest contact areas
  • Implementation of social distancing measures in all public areas, including restaurants, spa and Planet Trekkers
  • QR Code available for online dining menu, in-room service and resort information for all guests. Express checkout is also available
  • Constant training on proper hygiene and regular updates from local authorities and World Health Organisation

While some of our facilities and services may be limited during this time, please know that our heartfelt commitment to our guests remains unchanged. We advise our guests to make reservations for our restaurants, spa and Planet Trekkers beforehand, as we have limited the capacity in these venues. You can find out more about our operating hours below.

As our teams pride themselves on providing True Hospitality for everyone, our utmost priority is the health and safety of our guests and colleagues. If you have any questions, please don’t hesitate to reach out to us at icpattaya@ihg.com

We would like to thank you in advance for your patience and understanding, and we look forward to welcoming you to our hotel soon.

IHG TRAVEL ADVISORY

For more information, find out more about IHG’s travel advisory policy for more details.


OPERATION HOURS

ELEMENTS RESTAURANT 

  • Breakfast: open daily from 06.30 AM - 11.00 AM  
  • All Day A La Carte: open daily from 06.30 AM – 04.00 PM 
  • Dinner: open on Friday from 05.00 PM – 09.00 PM 
  • In-Room Dining Service: open daily 24 hours 
  • Marvelous BBQ Seafood Buffet: open on Saturday from 05.30 PM - 10.00 PM 


INFINITI RESTAURANT 

  • Open daily from 11.00 AM - 11.00 PM  
  • Happy Hour from 07.00 PM - 08.00 PM  
  • Premium BBQ Seafood: open on Friday and Saturday from 06.00 PM - 10.00 PM 


FOOD DELIVERY SERVICE

 

LATITUDE 

  • Open for private functions only 

 

PREMIUM MOO-KA-TA ON THE BEACH 

  • At Beachfront: open daily from 05.30 PM - 09.00 PM. Please make a reservation at least 1 day in advance.
  • Happy Hour: open daily from 05.00 PM – 07.00 PM 
  • At Pool Villa - A private dining option in Pool Villa is available for the guests who book and stay in Pool Villa only. Please make a reservation in advance. 
  • At In-Room Dining, only for guests who book a Junior Suite. Please make a reservation in advance. 

 

CLUB INTERCONTINENTAL 

  • Open daily from 06.30 AM – 10.30 PM  
  • Breakfast: open daily from 6.30 AM – 11.00 AM  
  • Afternoon Tea: open daily from 02.00 PM – 04.00 PM    
  • Evening Cocktails: open daily from 07.00 PM – 09.00 PM   

 

FACILITIES 

POOL & LAGOON

  • Open daily from 07.00 AM – 08.00 PM 
  • Happy Hour from 05.00 PM – 07.00 PM 


PRIVATE BEACH 

  • Open daily from 09.00 AM – 07.00 PM 

 

AMBURAYA SPA 

  • Open daily from 10.00 AM - 09.00 PM   

*Advance reservation is required. 

 

PLANET TREKKERS KIDS CLUB 

Open daily from 09.00 AM - 05.00 PM as following time:    

09.00 AM  – 10.30 AM         Round 1 

10.30 AM  – 12.00 PM         Round 2 

12.00 PM  – 02.00 PM         Close for sanitisation 

02.00 PM  – 03.30 PM         Round 3 

03.30 PM  – 05.00 PM         Round 4  

*Pre-reservation is required. We limit number of people at maximum 4 adults and 8 children per round. Guests must wash hands before use facility. 

 

FITNESS CENTRE 

Open daily 24 hrs.  

Please maintain social distancing while using the fitness centre. For the well-being of our guests, we are providing frequent disinfection protocols of high contact points and sanitisation of fitness centre. 


BUSINESS CENTRE  

 Open daily from 6.00 AM - 9.00 PM  

*Maximum 1 guest / 2 hours usage 


Resort credits are applicable for the following services and facilities 

  • Dining at the restaurant (Infiniti) 
  • In-room dining  
  • Minibar 
  • Moo-ka-ta by the beach 

 Important note 

  • Resort credit is not applicable for takeaway order 
  • Resort credit must be redeemed during stay period only 
  • The resort credit is not transferrable or redeemable for cash 
  • The resort credit must be utilized by 3 pm on the second day of stay. Any unutilized resort credit will be forfeited, and it cannot be carried forward to the next booking 
  • Guest is required to settle the balance should the amount exceeds credit limit upon departure 
  • The resort credit is not applicable in conjunction with promotion and discounted offer.  

The resort reserves the right to modify the services and change the above terms and conditions from time to time which depend on the situation at any time without prior notice.