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New Normal

YOUR WELL-BEING IS OUR PRIORITY

  • All guests and visitors must undergo body temperature check prior to entering the resort.
  • Guests and visitors are requested to wear face coverings in the specified public areas of the resort.
  • The resort has implemented the IHG Way of Clean program in guestrooms and public areas, deploying visible and more frequent deep cleaning measures for high touch surfaces in public areas with visible verification of sanitised items.
  • Alcohol-based hand sanitizer stations are placed in all guests contact areas.
  • All guestrooms, linens, bedspreads and towels are deep cleaned with hospital-grade disinfectants.
  • All staff is well-equipped with personal protective equipment and must undergo daily body temperature check prior to entering the resort.

LEVERAGE YOUR RESORT EXPERIENCES

  • The resort has implemented social distancing measures that adhere to government guidelines and public health advice, resulting to limited caring capacity in sharing venues. Guests are advised to make a pre-reservation for our Restaurants, Spa and Planet Trekkers.
  • Following our health and safety measures, we are providing alternatives for more personalised experiences in food and beverage service. Guests can choose to enjoy breakfast, afternoon tea or evening cocktails at guestrooms, restaurants or other areas as specified by the resort.
  • To further safeguard our guests, we have taken more measures to reduce in-room furnishings and high-touch items in both guestrooms and public areas.
  • To minimize physical contact and maximize touchless interactions, we encourage you to browse our resort information, dining menu and in-room service via QR code. Express checkout is also available.

 


 

OPERATION HOURS

ELEMENTS RESTAURANT
BREAKFAST
Monday-Thursday 6.00 AM - 10.30 AM
Friday-Sunday 6.00 AM - 11.30 AM
ALL DAY À LA CARTE

11.30 AM - 4.00 PM
DINNER
Friday 5.00 PM - 9.00 PM
SATURDAY MARVELOUS BBQ SEAFOOD BUFFET

5.30 PM - 10.30 PM


INFINITI
11.00 AM - 11.00 PM
Happy Hours 5.00 PM - 7.00 PM


LATITUDE
Open for Private functions only


CLUB LOUNGE
11.00 AM - 8.00 PM
Club InterContinental Afternoon Tea
2.00 PM - 4.00 PM
Club InterContinental Evening Cocktails
5.30 PM - 7.30 PM


POOLS

For the well-being of our guests and colleagues, and following the latest Local Authority and Government guidance, we politely encourage you to:

CARE FOR OTHERS: Please do not enter if you are experiencing any symptoms of Covid-19, including dry cough, fever or shortness of breath
KEEP YOUR DISTANCE: Thank you for being mindful of physical distancing
HELP MAKE YOUR STAY SAFER: Please place the used towel in the designated area
*Maximum sun lounger usage 2 hours/round/guest

SERENITY POOL | SPLASH POOL | SPIRITUALITY LAGOON
OPEN DAILY FROM 7.00 AM – 9.00 PM

BEACH
OPEN DAILY FROM 9.00 AM – 7.00 PM

HAPPY HOURS
BUY ONE GET ONE FREE FROM 2.00 PM – 4.00 PM

 


AMBURAYA SPA
10.00 AM - 9.00 PM
*Pre-reservation is required


PLANET TREKKERS
9.00 AM - 5.00 PM
*Maximum 4 adults and 8 children/round (1 adult, 2 children per family)
*12.00 PM - 2.00 PM: Close for sanitisation
*Pre-reservation is required


FITNESS CENTRE
6.00 AM – 10.00 PM
*2-hour closure for sanitisation at every 4 hours


BUSINESS CENTRE
6.00 AM – 10.00 PM
*Maximum 1 guest/2 hours usage


SERVICES

BREAKFAST at your preferred service of choice

① ELEMENTS RESTAURANT
FREE FLOW A LA CARTE / BUFFET BREAKFAST SERVED @ YOUR TABLE
BREAKFAST
Monday-Thursday 6.00 AM - 10.30 AM
Friday-Sunday 6.00 AM - 11.30 AM
*Maximum capacity: 65 guests/round
*Maximum usage: 1.45 hours/guest/round
*Pre-reservation is required

② GRAB & GO
Monday-Thursday 6.00 AM - 10.30 AM
Friday-Sunday 6.00 AM - 11.30 AM
*Please place order 3 hours in advance


Club InterContinental Afternoon Tea at Club Lounge
2.00 PM - 4.00 PM


Club InterContinental Evening Cocktails at Club Lounge
5.30 PM - 7.30 PM


SATURDAY MARVELOUS BBQ SEAFOOD BUFFET at ELEMENTS RESTAURANT
5.30 PM - 10.30 PM
*Maximum capacity: 50 guests/round
*Round 1: 5.30 pm – 8.30 pm | Round 2: 8.30 pm – 10.30 pm
*Pre-reservation is required